top of page

TERMS OF USE

1. Introduction

​

Welcome to The Watch Café (“we”, “us”, “our”).

By accessing or using our website, you agree to be bound by these Terms of Use.

If you do not agree, you must stop using the website immediately.

 

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated terms.

​

2. Eligibility & Use of This Website

​

You agree to use this website only for lawful purposes and not to:

 

  • interfere with, damage, or disrupt the website or security systems;

  • attempt to gain unauthorised access to accounts, data, or the website backend;

  • scrape, copy, or reuse any content without our written permission.

 

We may suspend access if these Terms are breached.

​

3. Product Information & Availability

​

We make reasonable efforts to ensure product descriptions, images and pricing are accurate. However, we do not guarantee that all information is always error-free, complete or current.

 

Products may:

 

  • vary slightly in colour, size, or appearance;

  • be updated, discontinued, or limited in quantity;

  • become unavailable without prior notice.

​

We reserve the right to refuse or cancel orders at our discretion.

​

4. Prices & Payment

​

Prices may change at any time without notice. If a pricing error occurs, we may cancel an order and issue a refund.

 

By placing an order, you confirm that:

 

  • the information you provide is accurate;

  • you are authorised to use the chosen payment method.

​

Payments are processed securely by our selected payment providers. We do not store full payment card details.

​

5. Shipping, Delivery & International Orders

​

We ship to the UK and internationally.

​

5.1 Delivery Times

​

Any delivery timeframes provided are estimates only and are not guaranteed. We are not liable for delays caused by couriers, customs, weather, or other circumstances beyond our control.

​

5.2 Incorrect Delivery Information

​

You are responsible for providing accurate shipping details. We are not responsible for lost or returned parcels due to incorrect information provided by you.

​

5.3 Customs, Duties & Import Taxes (International Orders)

​

International customers are responsible for all:

 

  • customs fees

  • import duties

  • taxes

  • handling charges

​

We are not responsible for delays or additional costs incurred at customs.

​

6. Returns & Refunds

​

Our Terms of Sale Policy forms part of these Terms. We comply with UK consumer law, including the Consumer Rights Act 2015. Refunds are issued in line with the conditions stated in our policy.

​

7. Intellectual Property Rights

 

All content on this website — including text, images, product descriptions, logos, branding and layout — is owned by or licensed to The Watch Café.

 

You may not:

 

  • copy, distribute, reproduce, or modify our content;

  • use our images or text for commercial purposes;

  • imply endorsement or affiliation without written consent.

​

8. Accuracy & Website Functionality Disclaimer

​

The website is provided on an “as is” and “as available” basis. We do not guarantee that:

 

  • the website will be uninterrupted, secure, or error-free;

  • defects will be corrected;

  • the site or server is free of viruses or harmful components;

  • product details or stock information are always accurate.

​

Usage of the website is at your own risk.

​

9. Limitation of Liability

​

To the fullest extent permitted by law, we are not liable for:

 

  • indirect, incidental, special, or consequential losses;

  • loss of profits, revenue, business, or data;

  • damage caused by delays, shipping issues, customs, or third-party services;

  • damages arising from website downtime or inaccuracies.

​

Our total liability for any claim relating to a purchase shall not exceed the amount paid for that purchase. Nothing in these Terms limits liability for fraud or for death or personal injury caused by negligence.

​

10. Privacy & Data Protection

 

We process personal data in accordance with the UK GDPR and Data Protection Act 2018. We collect and use personal information only as necessary to:

 

  • process orders;

  • deliver products;

  • communicate with customers;

  • comply with legal obligations;

  • improve our website and services.

 

We do not sell personal data to third parties.

​​

11. Cookies

​​

We use cookies and similar technologies to enhance website performance and user experience. By using the site, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect website functionality.

​

12. Third-Party Links

 

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external sites.

​

13. Governing Law

 

These Terms of Use are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

​

14. Contact Information

​

For questions regarding these Terms or any aspect of our service, contact us at:
Info@thewatchcafe.com

124 City Road, London, EC1V 2NX (By appointment only)

​

bottom of page